General info

Home General info How to order Mainsails Headsails Spinnakers Equipment

Background
This business was established 26 years ago and has been a leading broker of sails and equipment for yachts since then.  We were the first such business in Australia, and have achieved an excellent reputation around the country for being easy and fair to deal with.

Trading Terms
Goods must be paid for in full before we will ship them to you.  On receipt of the full price plus freight we will send the item/s to you, and you have seven days from receipt to assess its suitability.  We cannot make that assessment for you, and you must make your own decision as to whether it is suitable for your purpose, whether it is as described, and whether it offers you good value for money.

If you decide it is not suitable, please call us and let us know it is on its way back.  You are responsible for the return freight - on receipt of the item back at our office (in the same condition as when despatched) we will refund the full purchase price (excluding the freight costs).


GST
When GST applies to a particular sail, the amount is included in the price of the sail.

Descriptions
We try to describe sails as we think buyers will see them.  There is no point in "gilding the lily" about the condition of the sails and offering a money-back satisfaction guarantee.  If you have to return a sail you end up paying the freight both ways - we make no money out of it, we just end up with a disgruntled customer!

We get very few complaints about the descriptions of sails, but it must be understood that everything we sell is second hand.  We consider the most important aspect when describing the condition of a sail is "how much life is left in it?", and whilst the cosmetic appearance is important and certainly taken into account, we feel this is less crucial than the amount of useful life remaining.

Warranties
No warranties apply to any sails or equipment, and we cannot guarantee their life or condition.  With the 7 day trial period and the opportunity to look at each item before it is purchased, the final decision regarding its suitability must rest with the purchaser.

Got sails for sale?
We list sails for sale on behalf of owners, and we also buy sails for cash.  Obviously when we buy the sails you get paid straight away.  With consignment sales, you will generally get a better payout, but naturally only when the goods are sold.

Sails left here on consignment can be at a price nominated by the owner, or, as is mostly the case, at a price established by us.  Once sold, and after the 7 day trial period, a cheque will be mailed to the owner less our 30% commission (plus GST).  All goods left here for sale are at the owner's risk and are not covered by our insurance.  You should make certain your sails are covered by your own yacht insurance even when they are not on board.

Looking for something in particular?
Unfortunately, due to the many hundreds of people looking for second hand sails and equipment all the time, we cannot keep a record here of what you require and advise when it becomes available, but suggest you keep a close eye on the web site for what you need.  (There was a time when we ran such a book, but we found when we called the customer with a possible item he had found one elsewhere, or bought a new one, and we never made the sale, not even once.  After banging our heads against the wall for a couple of years, we finally threw the book away).

 
Yacht Equipment - Proprietor - Warwick Hoban
11 South Road, Brighton Beach, Vic 3186
Phone:  03 9592 7077     Fax:  03 9592 8696
Email: whoban@bigpond.com